"The transparency this software has provided us is already invaluable. The members really like being able to have the crew list hyperlinked to the calendar. It's very intuitive. The interface is generally very clear and intuitive; I've only provided minimal direction to my people.
The way we used to get information out was far from ideal, even for the tech savvy. And you know full well that when you get THE BINDER, that it's a case of "with these three rings, I thee wed." And no way to really keep good records and logs of anything, since it all changes so quickly.
Anyway, I can gush more later. I am sharing a call today with a steward who watched me add someone to his crew. From across town. I almost cried. It's been a long road for me to get stagehands into last century, much less this one. This shows them that they can see everything that happens, in real time, and it is OK. That is huge for our members, and our permit workers like that their data is being managed more effectively."
"I retired the notebook today. It’s on display in the dispatch office."
"Our tech-savvy stewards and members have caught on pretty well without much help....One thing that continues to impress me is that the code is so clean and well-planned that it runs cleanly on my CELL PHONE's browser! (Opera Mini)"
I.A.T.S.E. Local 99 Salt Lake City, Utah
"CallSteward.com has completely changed our unions life. I was hoping to bring our local into the 1990's, instead we are very much at the cutting edge of todays technology. I would venture to say that we are the future. If you are looking for help dispatching calls, filing reports, trackingtrends and employers than this is the application for you.
Better yet CallSteward.com has created an application that allows for a new relationship to happen between the dispatcher and the workers. It is now a partnership that both simplifies the job of the Dispatcher and empowers the members. Both now working together to better accomidate our crazy schedules.
There has been one last bonus that must be mentioned. As a Union we wanted change. We wanted permission to use our voice and be heard. We wanted transparency. As simple as it may seem, this one creation has been that tool with which our union has used to embrace that change."
I.A.T.S.E. Local 107 Oakland, California
"An IA dispatcher's job will never be easy but Callsteward.com certainly makes it easier. It streamlines the data entry process, offers SMS text communication, and tracking job changes and shift counts becomes a matter of mouse clicks, not data mining. The tech support is top notch, with great response time and solid solutions."
I.A.T.S.E. Local 611 Santa Cruz/Monterey, California